Frequently asked questions
You've got questions.
We've got answers.
Where are you located and how far will you travel?
We are located in the lower Yakima Valley. We will travel up to 100 miles round trip with no travel fee (that's round trip to Naches and round trip to Richland for reference). The travel fee is .50 cents/mile for any additional travel. For elopements and weddings there may be additional travel fees for hotels/food if over 240 miles roundtrip away or more. This will be discussed and in your contract if necessary.
How long does it take after my session to receive my photos?
For portrait, couples, or family sessions, the edited photos will be delivered within two weeks of the session or sooner. For elopements and weddings, the edited photos will be delivered within eight weeks or sooner of the event.
Do you help style the photoshoot?
Yes! In fact, we love to do this. We have a style guide that will be emailed to you at booking but we would love to be involved in helping you choose your outfit/s. We also are available to style the shoot with props that we have or we can help you choose props to purchase for your shoot. We are also big fans of mood boards and can create one with you for your shoot!
What happens if I need to reschedule?
A non-refundable 30% retainer is required to book and hold your date. This serves as a cancellation fee if you are unable to attend your photoshoot. This fee can be credited to a future session if you reschedule 72 hrs prior to the date of the session and rebook at an agreed upon date and time.
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For weddings a non-refundable 50% retainer is required to book and hold your date. This serves as a cancellation fee. The remaining balance is due two weeks before the date of the wedding. If you change your wedding date after booking we will do our best to accommodate. If the new date is already booked then you forfeit the retainer fee.
What happens if you need to reschedule or are unable to do the photoshoot?
If we are unable to do a photoshoot due to an injury, illness, act of God, act of terrorism, weather, family emergency, or any other unforeseen circumstance, then we will either reschedule or do our best to find a replacement. If we are unable to do either of these, then we will return the retainer fee.
What happens if the digital files have been lost, damaged, stolen, or destroyed?
If the reason is beyond our control, including but not limited to camera, hard drive, or equipment malfunction, our liability is limited to the return of the retainer fee. We are not liable for the loss of images subsequent to the final delivery of all products included in the package.
Can I extend my wedding session the day of?
You can extend your wedding session the day of if you need extended hours. Each additional hour is $400.
Do you do destination weddings?
We love destination weddings! We do them as availability permits. If your wedding is a destination wedding please reach out with the details and we can see if it will work.
Do you provide a second shooter for weddings?
We can provide a second shooter for weddings for an additional $75 per hour. If Taylor is not doing film for the wedding then he will be the second shooter. If he is not available then we will provide a different second shooter.
Payment Plans
We don't want finances to be something that gets in the way of you getting your dream photos, so we created a way for you to get the best of both worlds with our payment plan option. Starting from day one of booking your photoshoot with us (see example below), we will send you a customizable and manageable invoice so that you don't have to pay a lump sum of money. We want to work with you so that you can be stress free when it comes to your big day or whatever your shoot with us may be. We do require upon the day of the shoot that the investment be paid in full prior to the shoot. Payments will be non-refundable if you fail to pay the final installment prior to the shoot. With this being said, we encourage you to book us far in advance so you are able to have ample time to pay your invoice in its entirety! If you have any questions as to how this works please message us below!
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Example plan for a Wedding on October 1st with initial day of investment May 1st which gives you 6 months to final installment due
PACKAGE
Wedding Photo & Video (6 hour package) - $4,800 total investment ($200 discount for booking photo & video)
OPTIONS
- $800 monthly payment or $400 bi-weekly
- Monthly payment can be lowered with larger downpayment
- i.e; $1,500 down payment = $550 monthly payment
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